My
organizations structure is painted by leaders on a canvas of subordinates. The stroke
of the brush is like communication and the interpersonal relationship is the
paint. I’ve observed over my years Michelangelo’s 16th Chapel and 1st
graders spatter. I’ve previously stated, “Communication is the key to our
success.” When communication breaks down
or turns destructive that sanctity of the mission is compromised. It is
essential to have leaders, engaged in subordinates with effective and
supportive communication.
Over
the next month I plan to integrate supportive communication techniques in my
routine. I will include within my personal thinking time each day those who I’ve
communicated, and how well I did at communicating supportively. Additionally, I
will discuss with the junior officers I mentor routinely the eight attributes
of supportive communication. I plan to make it into a game for the group of us to
try to catch each other on the residual side of supportive communication. I
think for them being able to sneak in a jab from time to time will keep them interested
and engaged.
The
biggest faux pas I see on a daily basis by leaders or I is not remaining
congruent, focusing on problems and not the person, owning statements and
supportive listening. I think the congruent aspect is mostly a product of good
body language. All too often a lame duck task will come down and our body language
expresses disinterest. In order to focus on problems not people, I plan to not
judge people and ensure I have all the facts in order to define a problem. I
think owning statements will be the easiest to amend and I can catch myself
when not using “I.” Lastly, supportive listening will be applied depending on
my role in the situation. I see myself in an advising role often but I want to
start applying a reflective response to a communicator. I think this will
broaden the communication as a whole.
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