Coaches provide value to their
clients in several ways. The first is they serve as a means to provide accountability
to the individual. They may not have to draw up a contract, but a certain level
of prestige is carried between an executive and executive coach. Next, the
executive coach acts as a ground to the situation. The executive is already
successful, however sometime it helps to have a checks and balance, or simply a
sanity check. This can be mindful of both professional and personal goals.
Lastly, a coach will provide an outside opinion, someone removed from the
situation that generally should not have a vested interest in the outcome. This
will therefore provide an unbiased opinion.
Coaching a vital aspect of both
leadership and strategy as it serves as a significant enabler. Further, “executives
must play their leadership styles like pros – using the right one at the just
the right time and in the right measure” (Goleman, 2000). Executive coaching
provides leaders with goals, motivation, and even inspiration to meet the organizations
strategy. However, “there is a paradox in coaching’s
positive effect on business performance because coaching focuses primarily on personal
development, not on immediate work-related tasks” (Goleman, 2000).
Since
coaching is focused on the individual, it is often difficult to link the
progress of coaching to having made a difference
in an organization. With that said coaching can’t take place with an individual
and have the expectation to be a game changer for the masses. However, if
coaching is part of the organizations standard operating procedures and is done
on a collective level, whether that involves everyone or key positions, the
results would be outstanding. If the whole system is engaged by a coaching strategy
there is an increased likelihood that the organization as a hole will grow.
My organization practices counseling
similar to coaching that would take place in an organization. Superiors should
provide their subordinates with an initial counseling outlining their expectation
and performance objectives. This is followed up by quarterly counseling ending
with an annual evaluation or review. The sad aspect, although this is
mandatory, it generally doesn’t take place. Counseling’s have a negative
connotation, and many “leaders” use them more for punitive purposes than balancing between
positive and negative elements. Executive level or senior leaders generally
have more of an unofficial mentor, being a previous superior officer they would
like to emulate. Overall, if counseling protocol were followed more attentively
it would address the issue of accountability while improving productivity.
Goleman,
D. (2000). Leadership that Gets Results. Harvard Business Review,
78(2), 78-90.
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